This website and store are operated by Clarity and Confidence, a brand of Verde Vitae Limited. The merchandise are manufactured using technology and fulfilment services provided by Teemill Tech Ltd , a certified organic company registered in the UK (“Teemill”).

We at Verde Vitae and Clarity and Confidence are fully committed to protecting the privacy of our customers, visitors, and partners.

This Privacy Policy explains how we collect, use, and protect your personal information across all our online activities, including via clarityandconfidence.co.uk and related Teemill-powered services.

1. When do we collect your personal data?

We collect your personal information when you:

Visit our website and purchase products. Create an account with us. Sign up for newsletters, updates, or promotions. Engage with us on social media. Enter competitions, giveaways, or surveys. Contact us with questions, feedback, or support requests. Leave comments, reviews, or testimonials.

2. What personal information do we collect?

We may collect:

Your name, email address, postal address, telephone number.Payment details (processed securely via trusted third parties).Order history and product preferences.IP address and browser/device information.Comments, feedback, survey responses, and social media profiles (where provided).

We also record your interactions with us to help improve our services.

3. How do we use your personal information?

We use your data to:

Process and deliver your orders.Manage your account and provide customer service.Personalise your shopping experience.Send you updates, promotions, and important service information (where you have opted in).Improve our website, products, and services through data insights. Comply with legal obligations and protect our business and customers against fraud.

4. What legal basis do we rely on?

We process your personal information based on:

Your consent (for marketing communications).Our contractual obligations (to deliver your purchases).Our legitimate business interests (to improve services and marketing).Legal compliance requirements.

5. How do we protect your personal information?

We treat your personal data with the utmost care:

Data is stored securely using encrypted systems.We regularly update our software and security measures.Payment details are handled by certified, secure third-party payment processors.Access to personal information is restricted and monitored.

6. Who do we share your personal information with?

We only share your data where necessary:

With trusted partners such as Teemill, who assist in processing and fulfilling your orders.With payment service providers to complete transactions securely.With law enforcement or regulatory bodies if required by law.

We never sell, rent, or trade your personal information.

7. Your rights regarding your personal information

You have the right to:

Access and review the personal data we hold about you.Request corrections to inaccurate information.Withdraw your consent for marketing communications at any time.Request deletion of your personal data (subject to legal and operational requirements).

To exercise any of your rights, please contact us at [email protected]

8. How long do we keep your information?

We retain personal information only as long as necessary:

To fulfil the purposes outlined in this policy. To comply with legal and regulatory requirements. To resolve disputes and enforce our agreements.

Where information is no longer needed, it is securely deleted or anonymised.

9. Cookies and tracking technologies

We use cookies to:

Improve your browsing experience.Remember your preferences.Analyse website usage and performance.Serve personalised content and offers.

You can control cookies through your browser settings at any time.

10. How to contact us

If you have any questions about this Privacy Policy or your personal data, please contact:

Clarity and Confidence

A Verde Vitae Company

Email:

[email protected]

If you are unhappy with how we handle your data, you also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at

www.ico.org.uk

.

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the law, our practices, or for operational reasons.

We encourage you to review this page periodically to stay informed.

Last updated: April 2025.

© Clarity and Confidence, a Verde Vitae Company. All rights reserved.